At MFC we strongly believe in being up to date with all financial acts and legislation. Here are some useful links:
The Banking Association South Africa
The Banking Association South Africa is an industry body representing all registered banks in South Africa. The broad role of The Banking Association is to 'establish and maintain the best possible platform on which banks can do responsible, competitive and profitable banking. Here you can also read the Code of Banking Practice.
Read more here: https://www.banking.org.za/
Motor Industry Ombudsman (MIOSA)
The independent dispute resolution forum for the South African motor industry and its customers.
Read more here: https://www.miosa.co.za/
National Financial Ombud Scheme (NFO)
The office of the NFO Ombud resolves complaints from consumers and businesses that are negatively impacted by financial service providers. The National Financial Ombud Scheme (NFO) is an independent body that resolves complaints brought by consumers against South African financial institutions – for free! At all times we will act honestly, independently and fairly, balancing the rights of both credit receivers and credit grantors. All matters will be treated in confidence.
Read more here: https://nfosa.co.za/
Ombudsman for Banking Services (OBS)
Providing South African banking customers with a free, informal dispute resolving service.
Read more here: https://nfosa.co.za/banking-ombudsman-landing/
National Credit Regulator (NCR)
The National Credit Regulator (NCR) was established as the regulator under the National Credit Act 34 of 2005 (the Act) and is responsible for the regulation of the South African credit industry. It is tasked with carrying out education, research, policy development, registration of industry participants, investigation of complaints, and ensuring enforcement of the Act.
Read more here: https://www.ncr.org.za/
Department of Trade and Industry (dtic)
The Department of Trade and Industry's vision is of a South Africa that has a vibrant economy, characterised by growth, employment and equity, built on the full potential of all citizens. To achieve this, the dtic has become an outwardly focused, customer-centric organisation.
Read more here: https://www.thedtic.gov.za/
The Financial Sector Conduct Authority (FSCA)
The Financial Sector Conduct Authority (FSCA) is a unique independent institution established by statute to ensure a fair and stable financial market where consumers are informed and protected and where those that jeopardise the financial wellbeing of consumers are held accountable. Furthermore, the FSCA enhances and supports the integrity of the financial system.
Read more here: https://www.fsca.co.za/
