PAIA (Promotion of Access to Information Act) Manual

The Nedbank Group PAIA manual is intended to provide guidelines to members of the public who wish to exercise their constitutional right of access to information.

In the manual you will find information on how to lodge your request;

> the application form to be submitted;

> a description of the types of records that will be made available;

> grounds for refusal;

> what procedure will be followed in considering your request;

> the applicable fee structure;

> and information on the appeals procedure should you not be satisfied with the outcome of your request.

View Promotion of Access to Information Act Manual